Privacy Policy

Foundable AI ("Foundable AI", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website, applications, and related services (collectively, the "Service").

1. Information We Collect

We collect the following categories of information:

• Account information: name, email address, password, company name, and role.
• Business profile information: details you provide about your business, website, industry, services, locations, and customers.
• Scan and analysis data: URLs you submit, publicly available website content we crawl on your behalf, and derived scores and recommendations.
• Usage data: log data, device identifiers, IP address, browser type, pages viewed, and interactions with the Service.
• Cookies and similar technologies: as described in our Cookie section below.
• Payment information: processed by our payment providers; we do not store full card numbers.
• Communications: messages you send us through support, email, or in-product chat.

2. How We Use Information

• Provide, operate, maintain, and improve the Service.
• Generate scans, analyses, scores, recommendations, and AI-assisted output.
• Authenticate users, process transactions, and manage billing.
• Communicate with you about product updates, security notices, and marketing (where permitted).
• Detect, investigate, and prevent fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our Terms.

3. Legal Bases (EEA/UK Users)

Where the GDPR or UK GDPR applies, we process personal data on the basis of contract performance, our legitimate interests (such as operating and securing the Service), your consent (where required), and compliance with legal obligations.

4. How We Share Information

We do not sell your personal information. We share information with:

• Service providers that host our infrastructure, process payments, send email, provide analytics, and deliver AI model inference on our behalf, under written data protection terms.
• AI model providers when generating output (prompts and relevant business context may be transmitted to run the request; providers are contractually restricted from training on this data where offered).
• Legal and safety recipients when required by law, subpoena, or to protect rights, safety, and property.
• Business transfers in connection with a merger, acquisition, financing, or sale of assets.
• With your direction, such as when you connect a third-party integration.

5. Cookies and Analytics

We use cookies and similar technologies to keep you signed in, remember preferences, measure performance, and improve the Service. You can control cookies through your browser settings. Disabling cookies may affect functionality.

6. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion at any time as described below.

7. Security

We implement administrative, technical, and organizational safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. International Transfers

Your information may be processed in countries other than your own. Where required, we rely on appropriate transfer mechanisms such as Standard Contractual Clauses.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, port, restrict, or object to processing of your personal information, and to withdraw consent. To exercise these rights, contact us using the details below. We will respond within the time required by applicable law.

10. Children

The Service is not directed to children under 16, and we do not knowingly collect personal information from children.

11. Changes to this Policy

We may update this Policy from time to time. Material changes will be notified through the Service or by email. Continued use of the Service after changes take effect constitutes acceptance of the revised Policy.

12. Contact

Questions or requests regarding this Policy can be sent to privacy@foundable.ai.